IGSCARE/genie

Your experts in value-add assistance programs

Our handyman Assistance Program:

IGS provides residents with services and expertise to improve and maintain their homes. This peace-of-mind provides confidence in taking a proactive approach to resolving household issues.

An Expert Hotline

If you need assistance, our home care experts can help troubleshoot and offer advice where you need it.
Helping solve with many common issues around your home by phone or virtual appointment.
Just tell us when you’re available and we’ll make it happen.

Why get coverage

Finding a reliable handyman for household jobs can be a daunting task; from the scarcity of skilled professionals to the high demand for their services. Our program alleviates the cost of home repairs & maintenance, is supported by a trusted network of local & licensed contractors, creating a turn-key experience in what can often be an intimidating and stressful experience.

Did you know?

81% of homebuyers are hit with a significant, unexpected repair within the first year of ownership.
Across the United States, essential home maintenance average $6,413 annually.
An overnight locksmith can cost up to $400 depending on the time, lock type, service and trip fees.
Only 63% of employed Americans are unable to cover %500 emergency expense.

What services are included in my plan?

Expert hotline

You can get advice and guidance from home care experts, who can help you troubleshoot and solve common issues around your home by phone or virtual appointment.

Emergency locksmith

You can get help with cleaning, repairing, or replacing your gutters, to prevent water damage and improve drainage.

Gutter maintenance

You can get help with cleaning, repairing, or replacing your gutters, to prevent water damage and improve drainage.

Gutter maintenance

You can get help with cleaning, repairing, or replacing your gutters, to prevent water damage and improve drainage.

Handyman services

You can get help with minor home repairs and maintenance, such as installing shelves, hanging pictures, fixing leaks, etc.

Wall patching

You can get help with patching your holes, cracks, or dents in your walls, to smooth out your surfaces and prepare them for painting.

Emergency glass repair

You can get help with repairing or replacing your broken windows, doors, or mirrors, to restore your safety and security. Drywall installation: You can get help with installing or replacing your drywall, to improve your insulation and soundproofing.

Curtain and blinds installation

You can get help with installing or replacing your curtains and blinds, to enhance your privacy and comfort. DIY projects:

You can get help with completing your DIY projects, such as building furniture, assembling kits, or installing devices.

Frequently Asked Questions

What is the home services coverage plan?

Our trusted partner will dispatch the technician, but then you will be charged an additional service fee that is discussed with you prior to the dispatch by your servicing agent. Rest assured, you will be informed of any applicable additional costs prior to the services being scheduled or performed.

Who qualifies for our home services coverage plan?

Our Home Services Coverage Plan is an optional service available through our trusted partner and Wesbanco Insurance Services. It offers homeowners a number of covered handyman jobs all performed by a network of nationwide local and licensed contractors

How are the handymen in the program selected?

Handymen participating in the program are carefully selected through a vetting process to ensure their reliability, licensed status, and skillset. Our trusted partner collaborates with experienced professionals to provide high-quality services to enrolled residents.

Can I request specific handymen for their jobs?

While residents cannot request specific handymen, the program ensures that qualified professionals are assigned to each job based on their expertise. This ensures that homeowners receive appropriate assistance for their specific needs

How much work is included within my home services coverage plan?

Based on your coverage tier selected, you will have an allotted number of jobs and hours that you can use annually. This is detailed out in your quote - get started online today!

What if the work I need done exceeds the number of jobs hours allotted in my plan?

Our trusted partner will dispatch the technician, but then you will be charged an additional service fee that is discussed with you prior to the dispatch by your servicing agent. Rest assured, you will be informed of any applicable additional costs prior to the services being scheduled or performed.

Your benefits

What are the benefits of getting coverage?

Our Home Services Coverage Plan is an optional service available through our trusted partner and Wesbanco Insurance Services. It offers homeowners a number of covered handyman jobs all performed by a network of nationwide local and licensed contractors.

What are the advantages over other options?

The program offers several advantages over other options, such as:

Convenience:

You can access the services anytime, anywhere, using your phone, computer, or tablet. You don’t have to waste time searching for, contacting, or comparing service providers. You just have to make one call or click to get the help you need

Quality:

You can expect high-quality workmanship and customer service from the service providers. They are trained, certified, and monitored by IGS. They also use professional tools and materials, and follow the best practices and standards in the industry.

Affordability:

You can save money on service fees, labor costs, and materials. You also don’t have to worry about unexpected expenses or price fluctuations. You pay a fixed monthly fee that covers most of your service needs.

Security:

You can trust the service providers to respect your privacy and property. We are certified for information security.

About Integral Group Solution

Through affinity partnerships, we provide assistance services to the residents and customers of municipalities, utilities, banks, and insurance companies.

Across 19 countries, IGS provides 2,000 unique programs to over 1,000 partners. We’re proud to have an A rating with the BBB, and a 96% customer satisfaction rating across the company!

Our Mission

To provide the best programs & services, with the highest level of customer satisfaction. We are fully committed to the needs of our partners, and their communities.

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Customer satisfaction

Give your community peace-of-mind!

Join the over 1,000 IGS partners across the globe! At IGS, no partner is too big or too small; from small-town municipalities to global financial & insurance institutions, we’re ready to add value and peace-of-mind to the communities & people you support! Learn more about becoming a partner today.

Certifications

Information security

Process Quality Certification
Information Security
Policies for the distribution and management of information
Security of platforms and workstations
DRP / BCP
Cyber-security
Audit & Monitoring

Call us!

Get access to home experts, advice and all type of sources for your home.

Get in touch!

1 (800) 942-1095

Integral Group Solution (IGS) offers home service contracts to homeowners in 33 states and Washington, D.C., and currently services more than 1.3 million home service contracts in USA, LATAM and Europe. The company has been providing Home Service contracts since the year 20012 with more than 9 out of 10 customers satisfied and an A- Rating from the Better Business Bureau.

Our handyman Assistance Program:

An Expert Hotline

Why get coverage

Did you know?

What services are included in my plan?

You can get advice and guidance from home care experts, who can help you troubleshoot and solve common issues around your home by phone or virtual appointment.

You can get help with cleaning, repairing, or replacing your gutters, to prevent water damage and improve drainage.

You can get help with cleaning, repairing, or replacing your gutters, to prevent water damage and improve drainage.

You can get help with cleaning, repairing, or replacing your gutters, to prevent water damage and improve drainage.

You can get help with minor home repairs and maintenance, such as installing shelves, hanging pictures, fixing leaks, etc.

You can get help with patching your holes, cracks, or dents in your walls, to smooth out your surfaces and prepare them for painting.

You can get help with repairing or replacing your broken windows, doors, or mirrors, to restore your safety and security. Drywall installation: You can get help with installing or replacing your drywall, to improve your insulation and soundproofing.

You can get help with installing or replacing your curtains and blinds, to enhance your privacy and comfort. DIY projects: You can get help with completing your DIY projects, such as building furniture, assembling kits, or installing devices.

Frequently Asked Questions

What is the home services coverage plan?

Who qualifies for our home services coverage plan?

Our Home Services Coverage Plan is an optional service available through our trusted partner and Wesbanco Insurance Services. It offers homeowners a number of covered handyman jobs all performed by a network of nationwide local and licensed contractors

How are the handymen in the program selected?

Handymen participating in the program are carefully selected through a vetting process to ensure their reliability, licensed status, and skillset. Our trusted partner collaborates with experienced professionals to provide high-quality services to enrolled residents.

Can I request specific handymen for their jobs?

While residents cannot request specific handymen, the program ensures that qualified professionals are assigned to each job based on their expertise. This ensures that homeowners receive appropriate assistance for their specific needs

How much work is included within my home services coverage plan?

Based on your coverage tier selected, you will have an allotted number of jobs and hours that you can use annually. This is detailed out in your quote - get started online today!

What if the work I need done exceeds the number of jobs hours allotted in my plan?

Your benefits

What are the benefits of getting coverage?

Our Home Services Coverage Plan is an optional service available through our trusted partner and Wesbanco Insurance Services. It offers homeowners a number of covered handyman jobs all performed by a network of nationwide local and licensed contractors.

What are the advantages over other options?

The program offers several advantages over other options, such as:

Convenience:

You can access the services anytime, anywhere, using your phone, computer, or tablet. You don’t have to waste time searching for, contacting, or comparing service providers. You just have to make one call or click to get the help you need

Quality:

You can expect high-quality workmanship and customer service from the service providers. They are trained, certified, and monitored by IGS. They also use professional tools and materials, and follow the best practices and standards in the industry.

Affordability:

You can save money on service fees, labor costs, and materials. You also don’t have to worry about unexpected expenses or price fluctuations. You pay a fixed monthly fee that covers most of your service needs.

Security:

You can trust the service providers to respect your privacy and property. We are certified for information security.

About Integral Group Solution

Our Mission

Give your community peace-of-mind!

Certifications

Information security

Call us!

Get in touch!

1 (800) 942-1095

¡Gracias!

You can get help with installing or replacing your curtains and blinds, to enhance your privacy and comfort. DIY projects:

You can get help with completing your DIY projects, such as building furniture, assembling kits, or installing devices.